Professional Resume

Ms. Gwen Humphreys

VOLUNTEER MANAGEMENT / COMMUNITY ENGAGEMENT

Greater Toronto Area, Ontario
gwennythh@gmail.com





Objectives
To provide Volunteer & Community Engagement services to a non-profit organisation.

 
Education
Volunteer Management - Sir Sanford Fleming College - Certificate (2010)
Program for Health Record Technicians - Canadian Hospital Association - Diploma (1981)
Research Technician - Behavioral Studies Centennial College (1977)
Accelerated Business Course - Certificate - Shaw Colleges (1982)
Secondary School - Stephen Leacock C.I. - Diploma (1974)
CERTIFICATES (Volunteer Resource Centre for Durham Region)
The Volunteer Management Audit: Canadian Code for Volunteer Involvement (2005)
Job Design Theory and Application to the Voluntary Sector (2004)
Volunteer Screening Policies (2004)
Suicide Prevention -Toronto Distress Centre (1993) and Distress Centre Durham (2012)

 
Experience
Interim Publicity Chair – DRAVA (Volunteer) Oct 2012 - Present
Fundraising Assistant – Durham Children’s Aid Foundation (Volunteer)Apr 2012 - Present
Fundraising Assistant – Durham Deaf Services (Volunteer)Sept 2011 - Mar 2012
Office Assistant - Boys and Girls Club of East Scarborough (Volunteer)Sept 2011 - Dec 2011
Crew Leader’s Assistant - Statistics Canada - Census 2011 (Contract) May 2011 - Aug 2011
Administrative Assistant -Association of Ontario Health Centres July 2010 - Oct 2010
★Administrative Assistant - MADD Durham Region Chapter (Part-time)Mar 2010 - June 2010
Casual Clerical help - Durham District School Board (Part-time Contract) May 2007 - June 2010
★Administrative Assistant - Global Angel Charitable Organisation (Part-time) Apr 2008 - Nov 2008
★Coordinator of Volunteers - The AIDS Committee of Durham Region
(Part-time) Jan 2006 - June 2006
★Event & Volunteer Coordinator - Durham Family Court Clinic
(Part-time Contract) Apr 2004 - Dec 2005
Primary Care-giver for ill relative Mar 1999 - Aug 2010
★Administrative Assistant -The Schizophrenia Society of Ontario Apr 1992 - Feb 1999

★Please note these positions included volunteer administration

 
Skills/Interests/Awards
SUMMARY OF QUALIFICATIONS
  • Certificate in Volunteer Management completed at Sir Sandford Fleming College (2010)
  • 9 + years of dedicated experience in volunteer management within charitable organizations
  • Served as media liaison for several agencies developing and distributing communications pieces
  • Demonstrated ability to take initiative – built up neglected program and increased volunteer base by 27% over a 6 month period
  • Well organized – proven ability to manage several projects simultaneously
  • Out-going – enjoys networking activity
  • Knowledge of current trends, resources and information related to volunteerism acquired through reading various publications, attending conferences and DRAVA meetings, including Imagine Canada and Volunteer Canada publications – familiar with relative standards

MAJOR ACCOMPLISHMENTS
  • Salvaged and rebuilt a volunteer program that went unattended for a number of months increasing volunteer base by 27% in 6 months
  • Designed a screening process and wrote a manual for a new volunteer program
  • Spearheaded and executed a community outreach initiative in which approximately 25,000 people who had not heard of us before becoming aware of the work of the agency

SKILLS
Volunteer Management
  • Screening and matching volunteers to specific tasks
  • Providing direction and training
  • Designing and conducting orientation and training sessions for volunteers
  • Creating position descriptions and conducting risk assessments
  • Creating and conducting program evaluation
  • Keeping volunteer files up to date
  • Writng and submitting reports on volunteer activities and hours required for grants received
  • Arranging committee meetings and taking minutes
  • Organizing recognition events
  • Conducting inter-agency research concerning voluntarism matters

Community Engagement and Communications
  • Conducting educational sessions and giving talks to community groups (up to 200 persons) with a view to soliciting volunteers and gifts
  • Writing media releases and developing media kits
  • Issuing invitations to special events and conducting follow up
  • Updating “volunteer portion of the website on a regular basis
  • Writing detailed procedures and instructions for volunteers (including scripts for “day of event”), introductions to the agency, volunteer recruitment packages
  • Creating and maintaining of organisational facebook page
    (*)Tweeting on behalf of the organisation
  • Creating posters and flyers


PAST VOLUNTEER EXPERIENCE
Community Engagement - MADD Durham Region Chapter
Volunteerism Advisor - Autism Society Durham Region & The Animal Guardian Society
Office Assistance - The Lung Association, Habitat for Humanity Durham & the Mustard Seed Mission
Fundraising - Durham Family Court Clinic
Youth Group Leader – Melville Presbyterian Church - Scarborough
Member of Board of Managers – Melville Presbyterian Church
Member of Community Concerns Committee – Melville Presbyterian Church
Sunday School Assistant - St. Timothy's Presbyterian Church Ajax
Canvasser for: Heart & Stroke Foundation & Salvation Army – Red Shield Appeal

MEMBERSHIP Durham Region Association for Volunteer Administration (DRAVA)

 
Last Updated 2013-04-02 10:38:09

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