Position Description

Coordinator St. Paul’s Bloor Street is a vibrant Anglican church located in the heart of downtown Toronto. We are looking for a professional, dependable and enthusiastic individual to join our Operations team as the Part-time (20-25 hours per week) Front Desk/Volunteer Coordinator. As the friendly greeter at the front desk, this role will provide administrative support for all worship services & ministries. Administrative duties include helping to coordinate teams of volunteers for Sunday during services, assisting with the music department and general support to the ministry team.

Key Functions:

Weekly Services & Ministry Support

• Schedule volunteers for all worship services and other ministries using the Planning Center ensuring all volunteers have materials required.
• Prepare the weekly Personnel Schedule of volunteers.
• Send weekly emails to all service volunteers with readings, communion assignments, etc.
• Back up for producing and preparing clergy books for all services as needed.
• Act as a registrar for courses or events run by the church.

Front Desk Services

• Greet all visitors to St. Paul’s Bloor Street in a professional, warm and welcoming manner, making sure property manager or custodians are notified of potential issues.
• Ensure the front desk is manned at all times.
• Support the Event Coordinator by assisting clients and providing excellent customer service throughout the duration of the rental.
• Answer incoming calls and direct phone inquiries to the appropriate staff member, answer general phone inquiries and relay voice mail from the general mailbox to the appropriate staff member.
• Open and distribute incoming mail and deliveries daily. Ensure outgoing mail is prepared properly and deposit at post office nightly.
• Record donations received by mail and record in Mail Opening record and assist with weekly deposit.
• Help to monitor inventory of office supplies, preparing order lists as needed.
• And other duties as required.

Qualifications:

• Knowledge of volunteer management and the ability to manage and coordinator volunteers with confidence.
• De-escalation abilities
• Proven strong organizational skills including logistics, time management and scheduling.
• Ability to maintain a high level of accuracy & confidentiality.
• Excellent interpersonal, written and oral communications in English and networking skills
• Strong leadership skills with the ability to facilitate and resolve conflict.
• Proactive, energetic team player that’s able to work independently and in a team environment.
• Proven ability to solve problems and provide an innovative approach to projects.
• Computer skills required: Advanced Microsoft Word and Outlook; Proficient in database management and Planning Centre; Knowledge of Adobe Creative Suite an asset; proven ability to learn and use other software applications.
• Willing to submit to a Police background check and comply with the policies of St. Paul’s
• Commitment to the mission, vision and values of St. Paul’s

Availability: Part-time position (20 to 25 hours/week) available immediately Weekly hours are to be determined but must include Friday 9am to 5pm, and occasional Sunday mornings, Salary range: $20-25/hour.

Please submit your cover letter and resume to: St. Paul’s Bloor Street Anglican Church 227 Bloor St E, Toronto, ON M4W 1C8 Or HR@stpaulsbloor.org (If applying via email, please put “Front desk/Volunteer Coordinator” in the subject line) No telephone inquiries, please. Applications will be reviewed as received. We thank all applicants, however, only candidates selected for an interview will be contacted.