Position Description

Yonge Street Mission (YSM) is a vibrant, non-profit Christian organization leading a collective movement to end chronic poverty in Toronto. Since 1896, we’ve worked to transform the lives of people experiencing poverty, going beyond immediate needs by offering wrap-around support via holistic programs and services, and a pathway which enables street-involved youth, families in need, adults experiencing poverty and vulnerable communities to move from surviving to thriving.

To make this happen, we are passionate about investing in the people we work with, and look for a diverse range of staff who are key for us to advance our mission: Christians who have a heart for neighbours in need, a desire to transform the lives of our community members, and who believe in treating everyone with dignity and respect. 

If you are inspired by our vision and feel a true call to contribute to YSM’s work, we’d love to hear from you.

What We Offer:

As a staff member at YSM, some of the things you can look forward to include a values-based and highly collaborative and engaging work environment with a high value on staff’s mental health and well-being; meaningful, innovative and impactful work, with opportunities to make a difference in the lives of children, families, and the community, as well as flexible hybrid work arrangements. Our competitive Total Rewards compensation package also includes Group RRSP matching, annual leave and paid personal days, comprehensive health and dental care coverage, an Employee and Family Assistance Program that includes counselling services by Christian professionals, and numerous other perks.

The Opportunity:

We are seeking an Employment Services Transformation Manager to lead programs that support participants along the pathway to meaningful and sustained employment.  This role will lead a staff team and support change management initiatives as YSM transitions to the Integrated Employment Services model for Employment Ontario programs. This is a 37.5/hrs per week, full time contract position.

Responsibilities:

Reporting to the Workforce Development Director, the successful candidate will be responsible for the following:

• Manage all aspects of program delivery from planning, budgeting, reporting, performance measurement, supervision and other duties required of the position
• Support change management for Employment Ontario programs as services transition to the new Integrated Employment Services model
• Lead the review and refinement of processes, including processes for data management
• Collaborate with finance and other internal stakeholders to facilitate program planning and implementation
• Foster a healthy team environment, providing coaching and training to staff and volunteers
• Actively support staff to fulfill and achieve their objectives in line with funder and organizational goals
• Provide coaching and prevention support to enhance staff well-being
• Ensure accurate and timely upkeep of participant and program level statistics and reports and that data is analyzed for program improvement
• Ensure program targets are achieved and funder reporting guidelines are met

Qualifications:

• University degree and relevant professional experience in career development and social services sector
• Experience in leading within a rapidly changing environment
• Process improvement expertise
• Excellent interpersonal skills and ability to motivate a team
• Demonstrated ability to meet defined performance targets in a results-oriented environment
• Strong written and verbal communication skills
• Highly analytical with the ability to manage multiple responsibilities
• Well developed critical thinking and problem solving skills
• Highly persuasive with excellent negotiation skills
• Sensitivity to and ability to work with a diverse staff team across the organization
• Commitment to working with poor and marginalized communities

Additional:

• A police check will be required
• Demonstrated personal commitment to YSM’s principles of faith, mission and values
• Able to provide flexibility in schedule where required

Deadline for Application: April 29, 2024
Starting Date:  ASAP

While we appreciate all responses, only candidates under consideration will be contacted.

Please note that YSM do not use any form of artificial intelligence (AI) at any stage of the recruitment process. These stages include screening and shortlisting, assessment and selection.

Learn more about YSM at www.ysm.ca

Date Posted: April 15, 2024