Position Description

The Housing Manager will oversee the daily operations of Fight4Freedom’s Safe House, ensuring it is a safe, stable, and empowering environment for survivors. This role combines property management with trauma-informed care coordination, leading a team to support residents in their recovery and reintegration journey.

Key Responsibilities

Facility & Operations Management

• Oversee the day-to-day operation of the Safe House, ensuring cleanliness, safety, and adherence to occupancy regulations.
• Manage house maintenance and repairs in coordination with contractors and vendors.
• Maintain an organized system for inventory, supplies, and budget tracking.
• Enforce house rules, policies, and schedules to promote communal harmony.

Resident Care & Support

• Collaborate with the Survivor Care team to develop and monitor individualized support plans for residents.
• Provide crisis intervention and conflict resolution support as needed.
• Foster a supportive and trauma-informed atmosphere aligned with Fight4Freedom’s values.
• Coordinate resident move-ins, move-outs, and orientation processes.

Staff Supervision & Leadership

• Supervise and support housing staff, volunteers, and interns assigned to the Safe House.
• Provide regular team check-ins, scheduling, and performance feedback.
• Facilitate ongoing training in trauma-informed care, de-escalation, and community living practices.

Collaboration & Reporting

• Maintain accurate and confidential resident files and house records.
• Work closely with community partners, case managers, and outreach workers to ensure wrap-around support.
• Submit monthly reports to the Director of Survivor Care, including updates on residents, incidents, and maintenance needs.

Qualifications

Required:

• Minimum 3 years of experience in housing management, social services, or residential care.
• Strong understanding of trauma-informed practices and boundaries in community living environments.
• Proven ability to manage crises and make sound, compassionate decisions.
• Excellent organizational and communication skills.
• Ability to work flexible hours, including occasional evenings and weekends.
• Valid driver’s license and access to a vehicle.

Preferred:

• Degree or diploma in Social Work, Community Services, or a related field.
• Experience working with survivors of trafficking or gender-based violence.
• Familiarity with Christian faith-based approaches to care and support.
• CPR/First Aid and Non-Violent Crisis Intervention certification.

Compensation & Benefits

• Fully Support-Raised (with resources and supervisor's guidance and support)
• Opportunities for professional development and training
• Meaningful work with a mission-driven team