Position Description

To provide reception, administrative support to staff, and to oversee the communication tools.

• Time Period: This position is a currently a temporary position for 3 to 6 months
• HOURS: 35 hours per week, which may include infrequent evenings and weekends

AREAS OF RESPONSIBILITIES

Reception

• Provide a warm welcome and hospitality to all visitors and contacts
• Receive all clients and others with appointments
• Refer visitors to staff or other agencies
• Provide assistance and referrals
• Receive and be responsive to telephone calls, fax messages, e-mails, postal service, and courier service

Administrative Support

• Maintain the donor database
• Process income tax receipts
• Write and send thank you letters to donors
• Assist the Executive Director in promoting fundraising events
• Coordinate scheduling, preparation and minute taking for staff meetings and other meetings
• Coordinate scheduling activities in the facilities
• Maintain adequate office supplies
• Provide administrative support to Supervision Program Director and Executive Director
• Provide administrative support for Programs
• Help staff implementing the Income Tax Clinic

Communications

• Coordinate the planning of newsletters, including being Editor, some interviewing, writing, layout and distribution
• Maintain the website, including new pages and updating
• Maintain Facebook with weekly updates
• Collaborate with the Communication Committee, including strategic planning and innovation
• Maintain the photo archives and bulletin boards
• Support staff in attending events and displaying communication material

General

• Maintain an organized environment in the main public areas, including the kitchen
• Complete other duties as assigned by the Executive Director