Position Description

Our Vision and Mission:

Muskoka Woods is a Christian youth development organization that welcomes everyone to an experience for a lifetime. Located on the shores of beautiful Lake Rosseau, we specialize in summer camp, school trips, group retreats and leadership development for all ages. We exist to inspire youth to shape their world.

Our Core Values:

The heart of Muskoka Woods is to create a safe place for kids to learn new things, make new friends, grow in confidence and in their faith. Our team is committed to our Core Values of Lead, Accept, Protect, Invite, Challenge, and Celebrate. We believe that everyone can be a leader and that a leader looks at their world, says “it doesn’t have to be this way”, and they do something about it.

The Role: Registrar of Resort Programs

The Registrar of Resort Programs plays a key role in delivering exceptional guest experiences by coordinating and managing all aspects of group bookings at Muskoka Woods. This position oversees the booking calendar, accommodation scheduling, contracts, and payments to ensure operational excellence and maximum resort utilization.

The Registrar serves as the main point of contact for guest groups—building positive relationships, ensuring seamless communication, and resolving issues proactively. This role also contributes to financial reporting and supports the broader mission of Muskoka Woods by helping create meaningful, life-changing experiences for every guest.

Check out a more detailed job description and to find out more about working at Muskoka Woods on our website.

What You Bring

• University or College degree in a related field, or equivalent combination of education and experience.
• 1–3 years of experience in customer service, office administration, or guest relations.
• Willingness to work on-site at the Resort office in Rosseau, ON.
• Desire to contribute to a non-profit, mission-driven organization.
• Passion for youth development, leadership, and outdoor recreation.
• Personal values that align with Muskoka Woods’ Core Values and Core Leaves.
• Proven ability in administration, organization, and planning.
• Strong problem-solving and logistical coordination skills.
• Excellent interpersonal and communication abilities (both written and verbal).
• Capacity to manage multiple priorities in a fast-paced, interruptive environment.
• High energy, positive attitude, and a proactive approach to teamwork.
• Strong attention to detail and follow-through.

What We Offer:

• Competitive Pay
• Extended Health, Dental and Wellness Benefits
• Paid Vacation and Personal Days
• Access to facilities and activities for you and your family
• Free meals while on shift
• Leadership development and mentorship
• Team building and development days

Why work with us:

Muskoka Woods offers purposeful work and an opportunity to contribute, and grow in, your skills and abilities as you serve our guests and work alongside, lead and mentor our young seasonal staff. We define our work and community culture by valuing: Intentional Growth, Customer Engagement, Inspired Teamwork, Tenacious Follow Through, Make it Better and Fun!

Join a team and community of full-time staff who care and want the best for young people through excellent facilities, programs, services and people.

Please send your resume, cover letter, and any questions you may have to fulltimejobs@muskokawoods.com

Muskoka Woods is committed to fostering an inclusive workplace where all employees are treated with respect and dignity, and are provided with equal opportunity for success. Muskoka Woods encourages all qualified candidates to apply. If you require accommodation to participate in the hiring process, please inform us by calling 705-732-4373 or by email at iwanttowork@muskokawoods.com. All inquiries will be handled with strict confidence.