Position Description

For more than 30 years, The Learning House has been a leader in serving the Canadian homeschool and private school population and we are growing! Do you love serving homeschooling families? Do you have a passion for books and love for the homeschool community or Christian education? Come join us!

**We have immediate openings and will be filling them as qualified candidates are identified. Applications will be addressed as they are received.**

• Salary Range: To be determined
• Type: Part-time to full-time seasonal with the majority of hours available in August and September. After September: part-time with potential for full-time.
• Location: Bradford, Ontario. This is an in-person position.

Required:

• Working understanding of current homeschool options
• Friendly, approachable, and easy-going attitude.
• Ability to safely and repeatedly lift and move boxes up to 40lbs
• Attention to detail to ensure order accuracy
• Ability to work with a team
• Maximum availability in August and September
• Minimum age: 16

Recommended Skills:

• Basic computer skills in Quickbooks, Outlook, and other common applications
• Workplace safety training and experience
• Previous customer service experience
• Previous experience in bookstores or Christian education or warehousing
• First Aid certificate
• Drivers license

Tasks:

Customer Service Representatives regularly perform the following tasks:

• Assist customers in choosing curriculum
• Accept, edit, and process orders over the phone and from website
• Assist walk-in customers with product selection and purchase
• Liaise with new and existing customer to ensure orders are accurately assembled
• Pick and prepare orders for shipping
• Process customer returns
• Assist with reception duties
• Assist with Customer Service Assistance duties (filing, preparing and shelving products, cleaning, etc.)
• Communicate effectively with other staff, customers, and vendors
• Any other tasks as assigned by Owner

Apply:

To apply, please send a one-page cover letter with 200-400 words outlining your qualifications and explaining your interest in this position. Attach a resume to the cover letter and email to info@learninghouse.ca.