Position Description

Location: St. Catharines, Ontario
Position: Part-Time (with the opportunity to grow into a Full-Time position)

Our primary health care practice is seeking a compassionate, highly organized, and dependable Medical Secretary/Medical Office Assistant who is passionate about serving others with excellence.

Our clinic is built on Christian values of integrity, compassion, honesty, humility, and respect. We strive to provide exceptional patient care while treating every individual with dignity and kindness. We are looking for someone who desires to be part of a workplace where service is viewed as a calling and where patients are genuinely cared for.

Responsibilities

• Welcome patients with warmth, professionalism, and compassion.
• Answer telephone calls and respond to inquiries courteously.
• Schedule appointments and manage the clinic calendar efficiently.
• Maintain accurate electronic medical records.
• Process referrals, consultations, and medical correspondence.
• Communicate effectively with physicians, specialists, hospitals, and community services.
• Ensure patient confidentiality and compliance with all privacy legislation.
• Assist with general administrative duties to support the smooth operation of the clinic.

Qualifications

• Experience as a Medical Secretary or Medical Office Assistant is preferred.
• Excellent organizational, communication, and computer skills.
• Strong attention to detail and the ability to prioritize effectively.
• A professional, positive, and caring attitude.
• Demonstrated honesty, integrity, discretion, and reliability.
• A commitment to treating every patient with compassion, dignity, and respect.

Our Ideal Candidate

We are seeking someone who demonstrates a servant's heart, is trustworthy, joyful, and committed to excellence in every aspect of their work. Someone who values kindness, encourages others, and helps create a peaceful, uplifting environment for patients and staff will be an excellent fit.

If our mission and values resonate with you, we would be delighted to receive your application.

Please submit your résumé, a cover letter, and three professional references. In your cover letter, we'd also love to hear what inspires your commitment to caring for others and why this opportunity interests you.