Position Description

Nisbet Lodge is currently accepting resumes for the Administrator position. The Administrator provides strategic leadership and operational oversight of the long-term care home, ensuring effective management across all departments and the delivery of safe, high-quality, resident-centered care and services. Working closely with the CEO and Departmental Directors, the Administrator promotes operational excellence, regulatory compliance, financial accountability, and continuous quality improvement. The role includes fostering a positive, collaborative workplace culture, supporting staff performance and development, managing operational risks, and ensuring the Home’s activities align with its mission, vision, values, and strategic objectives.

Position: Permanent, full-time

Vacancy: Existing

Location: 740 Pape Ave, in person

Salary Range: $140,000 to 160,000

Roles and Responsibilities:

• Provide leadership and direction to ensure effective day-to-day operations and achievement of the Home's mission, vision, and strategic objectives.
• Directly supervise, support, and manage departmental managers, with indirect oversight of all employees, ensuring accountability, effective performance, and positive workplace culture.
• Lead and maintain the Home's regulatory compliance program, ensuring ongoing compliance with the Fixing Long-Term Care Homes Act, 2021, Ontario Regulation 246/22, and all applicable legislation and standards.
• Oversee quality improvement and risk management activities. Evaluate internal audits, inspections, and corrective action plans to ensure continuous regulatory readiness.
• Ensure critical incidents, complaints, and identified risks are investigated, reported, and appropriately addressed.
• Provide operational oversight of resident care and services, promoting resident safety, dignity, quality of life, and person-centered care.
• Support Departmental Managers with human resources functions, including recruitment, employee relations, performance management, and workforce planning in accordance with the applicable Collective Agreement.
• Ensure compliance with organizational policies, collective agreements, occupational health and safety requirements, and applicable employment legislation.
• Foster positive relationships with residents, families, employees, unions, volunteers, community partners, and regulatory agencies.
• Participate in management meetings, multidisciplinary care conferences, committees, and strategic planning activities.
• Provide regular operational and compliance updates to the CEO and work collaboratively to support the overall management and strategic direction of the Home.
• Participate in the management on-call rotation and perform other duties as assigned.

Qualifications

• Must have successfully completed the Long-Term Care Home Administrator program consisting of at least 100 hours of instruction.
• Minimum of three (3) years of experience in a senior management position in a long-term care home
• Operational knowledge of the redevelopment process for long-term care homes
• Competent working knowledge of the Fixing Long-Term Care Homes Act, 2021, Ontario Regulation 246/22, and applicable healthcare legislation and regulations.
• Demonstrated leadership, communication, organizational, problem-solving, and decision-making skills.
• 3 to 5 years of experience in operational management, regulatory compliance, quality improvement, human resources, and budget oversight.
• Proficiency with computerized documentation, PCC/POC, and financial/administrative software.
• A satisfactory vulnerable sector check was completed within six months of hire, and a successful completion of a two-step TB skin test was made within the previous 12 months.
• Ability to participate in the management on-call rotation and respond to operational needs outside regular business hours.

Nisbet Lodge is an equal opportunity employer; we are committed to establishing a qualified workforce that is reflective of the diverse population we serve.

Nisbet Lodge is committed to providing accommodations throughout the recruitment process. If you require accommodation, please notify us in advance, and we will work with you to meet your needs. Applicants are required to submit adequate documentation to support their request for accommodation in the assessment process and/or to perform the essential duties of the position. For disability-related accommodation, documentation must be from the applicant’s treating physician outlining their functional limitations. We encourage applicants from all qualified individuals; however, only those under consideration for the position will be contacted.