Position Description

Yonge Street Mission (YSM) is a vibrant, non-profit Christian organization leading a collective movement to end chronic poverty in Toronto. Since 1896, we’ve worked to transform the lives of people living with poverty, going beyond immediate needs by offering wrap-around support via holistic programs and services, and a pathway which enables street-involved youth, families in need, adults experiencing poverty and vulnerable communities to move from surviving to thriving.

To make this happen, we are passionate about investing in the people we work with, and look for a diverse range of staff who are key for us to advance our mission: Christians who have a heart for neighbours in need, a desire to transform the lives of our community members, and who believe in treating everyone with dignity and respect.

If you are inspired by our vision and feel a true call to contribute to YSM’s work, we’d love to hear from you.

What We Offer:

As a staff member at YSM, some of the things you can look forward to include a values-based and highly collaborative and engaging work environment with a high value on staff’s mental health and well-being; meaningful, innovative and impactful work, with opportunities to make a difference in the lives of children, families, and the community, as well as flexible hybrid work arrangements. Our competitive Total Rewards compensation package also includes Group RRSP matching, annual leave and paid personal days, comprehensive health and dental care coverage, an Employee and Family Assistance Program that includes counselling services by Christian professionals, and numerous other perks.

The Opportunity:

YSM is seeking a full-time Youth Drop-In Worker. The successful candidate will work at our five-day-a-week drop-in near Kensington Market for vulnerable youth (16-24 years). You will be responsible for creating a safe space and low-barrier environment for youth in need. You will help youth navigate relief and transformative services and additionally carry a small caseload. You will ensure the Vulnerable Youth Services follow YSM's best practice in delivering collaborative wrap-around care in order to help youth achieve their goals and break the cycle of recidivism and poverty.

Responsibilities:

• Building meaningful relationships with the at-risk youth who access Evergreen services and challenging them to seek their full potential
• Providing System Navigation and Advocacy services for and with youth
• Providing accompaniment visits to court, jail, hospitals and other community locations
• Developing specialized programming to assist youth in identified areas of need and recreation
• Facilitating Low Barrier Programs that provide relief support and invite youth to a journey of transformation
• Documenting youth interaction and program activities as required in a timely, consistent and clear manner
• Participating actively in case conferencing
• Providing crisis intervention de-escalation
• Attending team and staff meetings; connecting with other agencies and government organizations, and networking in the community to keep abreast of resources and current trends

Qualifications:

• Post-secondary education in the social service field (preferred)
• Drop-in, service/program delivery experience with youth, including vulnerable youth, socially isolated
• Demonstrate a strong interest in working with vulnerable youth
• Ability to engage in conversation with a wide variety of personality types
• Enthusiasm for creative, transformative community programs
• Ability to manage crisis situations
• Effective English written and oral communication skills, and computer literacy
• Knowledge of the Anti-Black Racism (ABR) framework and trauma-informed Care
• Good interpersonal skills, conflict resolution skills, crisis intervention, and a self-starter
• A police check will be required / First aid training is an asset
• Demonstrated personal commitment to YSM’s principles of faith, mission and values

Compensation:

YSM offers market competitive rates and will pay a starting salary of $47,371.37 for this role, combined with a comprehensive suite of benefits and perks.

Apply:

Deadline for Application: Until position is filled

While we appreciate all responses, only candidates under consideration will be contacted.

YSM welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Please note that YSM does not use any form of artificial intelligence (AI) at any stage of the recruitment process. These stages include candidate screening and shortlisting, assessment and selection.

Learn more about YSM at https://www.ysm.ca

Date Posted: October 3, 2025