Position Description

ABOUT GENERATION RISING

Generation Rising is a Christian organization dedicated to breaking the cycle of poverty in Latin America through Christ-centred education. We partner with local schools and churches to provide high-quality education to children growing up in poverty, equipping them with the tools, faith, and opportunities to transform their futures.

Generation Rising is a Christian organization, and applicants are expected to understand and agree with our Statement of Faith (genrising.org/about-us).

ABOUT THE ROLE

We are seeking an Office Administrator who is passionate about ministry, customer service and is detail oriented. The position is an in office position, Monday to Friday, 9:00am to 3:00pm.

The successful candidate will be responsible for a variety of administrative tasks, including bookkeeping, donor data management and contributing to a culture of outstanding donor care.

RESPONSIBILITIES

Administrative Tasks

• Provide outstanding customer service to donors and stakeholders, including greeting guests who arrive at the office, answering phones, sending and responding to emails and accepting & arranging deliveries.
• Actively contribute to a culture of donor care by helping with stewardship activities as needed (gratitude cards, phone calls, emails, etc.).
• Manage day-to-day operations of the office, including ordering supplies, maintaining a tidy office and light cleaning duties.
• General office organization, including keeping documents and records organized.
• Support organizational fundraising efforts, including assisting with direct mail fundraising processes, designing, ordering and mailing out promotional materials and assisting with local events and functions.
• Support all administrative tasks with the Child Scholarship program, including preparing and sending reports to sponsors, building relationships with sponsors, updating sponsor information as necessary.
• Assist Executive Director and Director of Operations with administrative tasks, reporting and special projects.

Bookkeeping & Donor Data Management

• Responsible for accurate maintenance of the donor database for new and existing donors.
• Enter all donations into the donor database from mail, online, and special events.
• Prepare and drop off weekly bank deposits, including more frequent deposits following special events.
• Maintain monthly giving donations and update as required.
• Prepare office monthly expense reports, including reconciling credit card and bank statements with our donor database.

Qualifications & Experience Required

• Applicants must be legally eligible to work in Canada.
• Experience in customer service and administrative work
• Post-secondary education or relevant work experience
• Must be proficient in Google Workspace, Microsoft Office and Canva
• High attention to detail and strong organizational skills
• Excellent time-management skills and ability to multi-task and prioritize work
• Self-motivated, outgoing, flexible and adaptable
• Willing to work as part of a team
• Exceptional written and verbal skills
• Some understanding of donor databases, donor stewardship and/or non-profit environment preferred
• Website development experience is an asset

Additional Information

Based in our office at 240-1695 Henderson Hwy in Winnipeg, Manitoba

Work Hours: Monday to Friday, 9:00 am to 3:00 pm, 30 hours per week (30 min paid lunch), with occasional evenings and weekends for special events (time off in lieu of extra time worked)

Reports to the Director of Operations

To Apply

Visit: www.genrising.org/careers-page