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Customer Service Representative
Customer Service Representative
Bradford, Ontario , L3Z 3G9
Position Description
For more than 30 years, The Learning House has been a leader in serving the Canadian homeschool and private school population and we are growing! Do you love serving homeschooling families? Do you have a passion for books and love for the homeschool community or Christian education? Come join us!
**We have immediate openings and will be filling them as qualified candidates are identified. Applications will be addressed as they are received.**
- Salary Range: To be determined
- Type: Part-time to full-time seasonal with the majority of hours available in August and September. After September: part-time with potential for full-time.
- Location: Bradford, Ontario. This is an in-person position.
Required:
- Working understanding of current homeschool options
- Friendly, approachable, and easy-going attitude.
- Ability to safely and repeatedly lift and move boxes up to 40lbs
- Attention to detail to ensure order accuracy
- Ability to work with a team
- Maximum availability in August and September
- Minimum age: 16
Recommended Skills:
- Basic computer skills in Quickbooks, Outlook, and other common applications
- Workplace safety training and experience
- Previous customer service experience
- Previous experience in bookstores or Christian education or warehousing
- First Aid certificate
- Drivers license
Tasks:
Customer Service Representatives regularly perform the following tasks:
- Assist customers in choosing curriculum
- Accept, edit, and process orders over the phone and from website
- Assist walk-in customers with product selection and purchase
- Liaise with new and existing customer to ensure orders are accurately assembled
- Pick and prepare orders for shipping
- Process customer returns
- Assist with reception duties
- Assist with Customer Service Assistance duties (filing, preparing and shelving products, cleaning, etc.)
- Communicate effectively with other staff, customers, and vendors
- Any other tasks as assigned by Owner
Apply:
To apply, please send a one-page cover letter with 200-400 words outlining your qualifications and explaining your interest in this position. Attach a resume to the cover letter and email to info@learninghouse.ca.
