Position Description

Nisbet Lodge is accepting resumes for the Resident and Tenant Services Coordinator position. The successful candidate will work under the supervision of the Director of Property Services to provide administrative assistance and support to the housekeeping, Laundry and Maintenance departments at Nisbet Lodge and McClintock Manor.

Position: Permanent Full-Time

Vacancy: Existing

Salary: $30-$33/hr

Work Location: 740 Pape Ave, in person

Specific responsibilities include:

• Provides administrative support to the Director of Property Services.
• Be accountable and have working knowledge to uphold the FLTCA
• Coordinate with Environmental Services to meet resident needs.
• Support the department with administrative tasks and documentation.
• Maintain calendars and appointments with the Director of Property Services (DPS); maintain schedules for all staff in the EVS department; process payroll for the Maintenance, Housekeeping, and Laundry departments.
• Accurately enter all expenses per budget and maintain budget controls for the department.
• Ensure adequate office supplies are available or ordered.
• Maintain office filing systems and records management.
• Perform audits as assigned by the DPS.
• Update and maintain the quality improvement program with the DPS.
• Perform all assigned tasks in accordance with Nisbet Lodge and McClintock Manor policies and procedures.
• Self-directed and willing to seek and evaluate new ideas.
• Other duties as required.

Qualifications:

• Minimum postgraduate diploma in Business Administration.
• Ability to make independent decisions, follow instructions, and accept constructive criticism.
• RGI (Rent-Geared-to-Income) certification is considered an asset; candidates must be willing to obtain certification within three (3) months of employment.
• Knowledge of Ontario Housing guidelines is considered an asset.
• OH&S certification is an asset.
• Fire Code training is an asset.
• Ability to communicate effectively and work cooperatively with residents and personnel.
• Ability to perform routine, repetitive tasks with frequent interruptions.
• Proficient in MS Office.
• Excellent communication skills (oral and written).
• Strong attention to detail.
• Organizational skills.
• Ability to read, write, and speak English fluently.
• Satisfactory Vulnerable Sector Screening (Police Check).
• Full COVID-19 vaccination (2 doses).
• The job description will adhere to all applicable laws and regulations to uphold the FLTCA.

Schedule:

• 8-hour shift
• Monday to Friday
• Weekend availability as needed

Nisbet Lodge is an equal opportunity employer; we are committed to establishing a qualified workforce that reflects the diverse population we serve.

Nisbet Lodge is committed to providing accommodations throughout the recruitment process. If you require accommodation, please notify us in advance, and we will work with you to meet your needs. Applicants are required to submit adequate documentation to support their request for accommodation in the assessment process and/or to perform the essential duties of the position. For disability-related accommodation, documentation must be from the applicant’s treating physician outlining their functional limitations. We encourage applicants from all qualified individuals; however, only those under consideration for the position will be contacted.